INFINITI Named a Top Luxury Brand 

Earlier this month, the 2023 Automotive Reputation Report put INFINITI at the number one spot among U.S. luxury brands. With INFINITI remaining focused on their mission to elevate the client experience, it comes as no surprise to us that the brand would catch the attention of Reputation’s report. While INFINITI earned the top rank with a Reputation Score of 743, INFINITI also holds the highest visibility and engagement score of the U.S Luxury Brand category at 74 and 89 points, respectively.

“We are honored to be recognized by Reputation for our commitment to the client experience,” said Craig Keeys, group vice president, INFINITI Americas. “At INFINITI, our mission of providing an experience that’s about more than just the car has always been core to who we are. We look at every part of the journey to ensure we’re ahead of the curve for the future of luxury and our honored guests.”

The 2023 Automotive Reputation Report is one of the most comprehensive rankings in the market, and includes three categories of criteria: sentiment, visibility, engagement. As consumer feedback continues to drive success in the auto industry, these factors had a significant impact on INFINITI’s score: customer service, staff, sales, competence, speed.

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