At its essence, INFINITI has consistently embodied a client experience that transcends the mere transaction of a car. This month, the brand achieved the remarkable feat of securing the second position among premium automotive brands in the J.D. Power 2023 U.S. Sales Satisfaction Index StudySM (SSI), underscoring its ongoing commitment to customer satisfaction.

Maintaining an impressive streak, INFINITI has now been ranked as a top-five premium brand in SSI for an impressive 12 consecutive years. In the latest evaluation, the brand secured an overall score of 832 for 2023, surpassing the premium average of 813.

J.D. Power’s SSI Study offers a thorough examination of the new-vehicle purchase experience from the client’s viewpoint. The study gauges satisfaction levels among buyers and rejectors across eleven key factors, encompassing elements such as the delivery process, retailer personnel, negotiation, facilities, and retailer websites. Notably, INFINITI excelled in the facilities and websites category.

Expressing pride in the achievement, Bob Welby, Senior Director of Operations at INFINITI USA, commented, “We are proud of our INFINITI teammates and retailers as they continue to deliver an elevated and satisfying car-buying experience. Our goal is to be the easiest premium brand to do business with, and thanks to our retail network – we’re well on our way.”

The brand’s commitment to enhancing the client experience is evident through initiatives like INFINITI NOW, allowing clients to initiate the car-buying process online and seamlessly connect with a local retailer. Furthermore, INFINITI retailers have emerged as industry leaders in utilizing technology throughout the sales process, leveraging innovations such as INFINITI’s patented ICAR-XTM sales and service app. The brand’s emphasis on online pricing transparency, the quality of retailer personnel, and advancements in eCommerce collectively contributed to the stellar performance in
the study.

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What does a Japanese eagle, an America’s Cup yacht, and the works of a 1920s sculptor have in common? Each played a role in inspiring and influencing the INFINITI global design team, as they created their latest work, the Vision Qe concept. Fresh from its recent premiere in Tokyo, key members of the INFINITI global design team provide insights into the concept’s inception and the diverse sources that inspired and influenced them.

Artistry in Motion

All upcoming models from INFINITI adhere to an evolved design language known as Artistry in Motion. This new design form aims to deliver products that seamlessly blend evocative, artful design with powerful yet graceful movement.

For the Vision Qe concept, INFINITI’s global design team crafted a design embodying the philosophy of “Sho” to impart a sense of speed. Design Manager Hideo Komuro found a near-perfect example of “Sho” in the flying monohull sailboats of the America’s Cup yacht race.

INFINITI Exterior Designer Kazuki Aoyama drew the initial design sketch for the Vision Qe, stating, “Everything is anchored around a single pure gesture. A single line flows from the INFINITI emblem at the front, along the bodyside, and accelerates towards the rear, and everything follows that line.”

Team members studied Japanese eagles in flight, capturing photos of these powerful birds of prey in wildlife sanctuaries. Program Design Director Dai Sato explained, “While ideating on the Vision Qe concept’s profile, they examined the streamlined shape an eagle makes when diving for prey – with its wings tucked back to reduce drag and maximize speed.”

In the early stages of the project, the team developed a speed form: a model devoid of typical production details to explore the shape, profile, and proportions. Upon examining the sketches and speed form, Albaisa and Nakamura noted parallels between the lines and a powerful bird soaring in flight. For Albaisa, the shape also evoked images of Constantin Brancusi’s influential “Bird in Space” sculpture. Albaisa challenged the team to “replicate the simplicity and purity of such a sculpture, while creating something visually powerful” by adhering to a single-line gesture and adding only essential elements when crafting the sleek fastback sedan’s profile.

Deputy General Manager Gunda Matsumoto and Color Designer Hirofumi Akaike created the Vision Qe concept’s Shadow blue paint. The overarching goal was twofold: develop a bespoke color that could help bring INFINITI’s artistry in motion to life and leverage the philosophy of “Kabuku” to create a finish that elicits a sense of the extraordinary.

The designers also paid particular attention to the treatment of the concept’s wheels, ensuring they offer a distinctive contrast from the dark blue body color. The team adjusted the level of gradation for the gold treatment on the wheels, increasing transparency from the outer to innermost area of the spokes. The result, says Akaike, is “a greater sense of dynamism.”

Kenji Yamauchi, a digital and clay modeler within the global INFINITI design team, led the transformation from digital render to physical concept vehicle. Unlike typical design projects, the Vision Qe concept came to life without clay models. After finalizing the vehicle in digital form, Yamauchi created a scale rapid prototype model of the Vision Qe (approximately 50cm long) that allowed the team to examine the concept’s character and proportions ahead of producing a full-scale model.

Designing for the EV Era

Designing any concept vehicle requires a team of dozens, but the core group responsible for the INFINITI Vision Qe consisted of nine. This core group of nine talented individuals drew on over 180 years of cumulative experience working for INFINITI and Nissan design. The team is responsible for an array of models, including the pioneering INFINITI FX, Q60 luxury coupe, and the recently revealed QX Monograph.

Each member who worked on the project expressed a desire for INFINITI’s distinctive blend of artistry to leave an impactful impression.

The Vision Qe concept is currently on display at INFINITI’s global headquarters in Yokohama, Japan, and will make its motor show debut in 2024.

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The 2024 Vincentric Lowest Certified Pre-Owned (CPO) Cost to Own in America Awards have been bestowed upon the INFINITI QX60 and INFINITI Q60. These accolades reflect the INFINITI Total Ownership Experience®, a steadfast commitment to delivering the bespoke, personalized service that defines INFINITI from the moment a Certified Pre-Owned vehicle is acquired. The INFINITI Certified Pre-Owned and Certified Pre-Owned Select programs offer an array of benefits, including thorough vehicle inspections, confidence-inspiring warranties, and roadside assistance.

Craig Keeys, Group Vice President, INFINITI Americas, expressed gratitude for the recognition, stating, “We are honored to be recognized by Vincentric for our commitment to creating luxurious, long-lasting vehicles while also ensuring our clients feel confident in their investment. It is a well-deserved award for both the QX60 and Q60.”

The 2024 Vincentric Best Certified Pre-Owned Value in America Awards are determined based on the average of all trim levels for each model over five years of ownership and an annual mileage of 15,000. The individual awards are as follows:

• INFINITI QX60 – Lowest CPO Cost to Own in America: Luxury Large SUV segment
• INFINITI Q60 – Lowest CPO Cost to Own in America: Luxury Coupe segment

David Wurster, Vincentric President, highlighted, “The INFINITI QX60 and Q60 had lower ownership costs compared to competing luxury vehicles in their respective segments. INFINITI’s strong performance in the 2024 Vincentric Best CPO Value in America Awards shows its commitment to consumers who are in the market for a luxury certified pre-owned vehicle.”

Vincentric determines the cost of ownership by aggregating expenses related to depreciation, insurance, repairs, maintenance, finance, fuel, taxes and state fees, and opportunity costs to calculate a measured cost of ownership. The average cost of ownership for all CPO year models is then averaged to determine which vehicle earns the Lowest CPO Cost of Ownership award.

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Introducing the 2024 INFINITI QX50 – a crossover that seamlessly combines convenient connectivity, personalized design, and opulent practicality. Setting a new standard, the 2024 INFINITI QX50, like all 2024 INFINITI models sold in the United States, includes the exclusive INFINITI Premium Care for both lease and retail customers. This comprehensive maintenance program covers routine maintenance, such as oil changes and tire rotations, for 36 months or 22,500 miles (whichever comes first), emphasizing the brand’s commitment to exceptional customer satisfaction.

The 2024 QX50 is available in five distinctive grades, with the option for INFINITI Intelligent All-Wheel Drive (standard on QX50 AUTOGRAPH). All models boast a range of standard features, including heated outside mirrors, remote engine start, a frameless auto-dimming rearview mirror, Rear Door Alert, and a wireless phone charging pad. Moreover, every QX50 comes equipped with a standard suite of active safety technologies, including Forward Emergency Braking with Pedestrian Detection, Rear Automatic Braking, Blind Spot Warning, Lane Departure Warning, and High Beam Assist.

Kicking off the lineup is the handsomely equipped QX50 PURE, starting at $40,850 MSRP ($42,850 with AWD). It features INFINITI InTouch™ with 8-inch upper and 7-inch lower screens, Android Auto™, and wireless Apple CarPlay®, along with ProPILOT Assist and 19-inch silver painted aluminum alloy wheels.

The QX50 LUXE, priced at $44,150 ($46,150 with AWD), introduces additional luxury elements such as a panoramic moonroof, leather-appointed seating, heated front seats, roof rails, and a motion-activated liftgate.

For those seeking a sportier edge, the QX50 SPORT, starting at $49,050 ($51,050 with AWD), makes a bold statement with its sport front fascia, gloss black exterior trim, black grille and surround, and 20-inch dark-painted and machine-finished wheels. Inside, enjoy climate-controlled front seats, a heated steering wheel, premium leather-appointed seats, a Bose® Premium Audio System with 12 speakers, Around View® Monitor with Moving Object Detection, Traffic Sign Recognition, navigation, and ambient lighting.

Elevating luxury to new heights, the QX50 SENSORY, priced at $53,350 ($55,350 with AWD), boasts enhancements such as Ultrasuede® trim, 20-inch dark-painted wheels, Adaptive Front Lighting System, rain-sensing windshield wipers, power tilt and telescope steering wheel, four-way passenger seat power lumbar, natural maple wood interior accents, cube-design LED headlights, a Head-Up Display, and a Bose® Performance Series 16-speaker audio system. Additionally, enjoy the comfort of heated second-row seats.

At the pinnacle of the lineup, the QX50 AUTOGRAPH, available at $57,900 with standard AWD, redefines luxury with features like Ultrasuede® on the headliner, A-pillars, and B-pillars, quilted seat stitching, metallic cargo-area scuff plates, rear passenger window sunshades, a tri-zone advanced automatic climate control system, and upgrades for a towing capacity of up to 3,000 pounds. The QX50 AUTOGRAPH represents the epitome of sophistication and design in the crossover segment.

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INFINITI has unveiled its ambitious plans for a comprehensive product refresh, announcing the imminent launch of four new models that signify a significant product renaissance. With a commitment to electrify the majority of its global lineup by 2030, INFINITI has introduced an all-electric fastback sedan concept, the Vision Qe, and provided a sneak peek at an advanced all-electric SUV. Additionally, the eagerly awaited next-generation QX80 full-size SUV flagship is set to debut next year, and a new QX65 crossover coupe is in the pipeline.

These new models embody INFINITI’s evolved design language, Artistry in Motion, inspired by Japan. The brand aims to deliver products that seamlessly blend evocative, artistic design with powerful, yet graceful movement. Jose Roman, global head of INFINITI and senior vice president, Global Sales, Nissan Motor Co., expressed the significance of this moment, stating, “Today is a pivotal moment for INFINITI as we announce four stunning new models are on the way. These additions will reinvigorate INFINITI and pave the way to achieving our long-term plan: Ambition 2030.”

Under the overarching design language of Artistry in Motion, these future INFINITI models promise clean yet sculptured exteriors, seamless intersections of lighting and panels, and welcoming interiors that integrate technology and rich materials with artistic precision.

The INFINITI Vision Qe concept, unveiled at the New Dawn event in Tokyo, provides a glimpse into the design of INFINITI’s first all-electric model. This sleek fastback sedan features a low and wide profile, complemented by full-width “digital piano key” lighting and striking machine-finished wheels. The first INFINITI EV will be assembled in Canton, Mississippi.

Accompanying this, the Vision QXe concept offers a preview of an all-new, all-electric SUV. Combining the practicality of a crossover body style with INFINITI’s latest design form and advanced technologies, it presents an exciting vision for the future.

The next-generation QX80 SUV flagship, slated to arrive next year, follows the confident, athletic stance showcased in the QX Monograph concept unveiled at the 2023 Pebble Beach Concours d’Elegance. The production QX80 will maintain a powerful profile and minimalist exterior, coupled with a lavish cabin that integrates opulent materials and cutting-edge technology for unparalleled comfort across all three rows.

Adding to this lineup is the all-new QX65, a mid-size INFINITI crossover coupe, drawing inspiration from the groundbreaking INFINITI FX. This promises to be a stylish two-row alternative in the competitive mid-size crossover segment.

INFINITI’s renaissance aims to inspire owners with a human-centric and holistic luxury experience that goes beyond the car itself. These four new models are set to rejuvenate the lineup, offering convention-challenging alternatives within key segments.

Stay tuned for more details on each new model, which will be revealed in due course. For a closer look at the Vision Qe concept’s design and additional visuals, follow us on Facebook. 

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Earlier this month, the 2023 Automotive Reputation Report put INFINITI at the number one spot among U.S. luxury brands. With INFINITI remaining focused on their mission to elevate the client experience, it comes as no surprise to us that the brand would catch the attention of Reputation’s report. While INFINITI earned the top rank with a Reputation Score of 743, INFINITI also holds the highest visibility and engagement score of the U.S Luxury Brand category at 74 and 89 points, respectively.

“We are honored to be recognized by Reputation for our commitment to the client experience,” said Craig Keeys, group vice president, INFINITI Americas. “At INFINITI, our mission of providing an experience that’s about more than just the car has always been core to who we are. We look at every part of the journey to ensure we’re ahead of the curve for the future of luxury and our honored guests.”

The 2023 Automotive Reputation Report is one of the most comprehensive rankings in the market, and includes three categories of criteria: sentiment, visibility, engagement. As consumer feedback continues to drive success in the auto industry, these factors had a significant impact on INFINITI’s score: customer service, staff, sales, competence, speed.

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Get ready for all things future INFINITI – on October 24th, INFINITI plans to unveil the global debut of Vision Qe, a sleek concept vehicle that previews as the first all-electric INFINITI. The brand also plans to announce other upcoming projects and future products, giving a glimpse into the future INFINITI model lineup. 

In alignment with the brand’s newly updated visual identity, retail architecture and new multi-sensory signature, the product renaissance signals a new dawn and holistic refresh for INFINITI as it accelerates toward its long-term plan, Ambition 2030. 

Follow us on Facebook to be one of the first to hear of what’s to come in the world of INFINITI EV. 

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The beloved INFINITI flagship SUV is back – with undeniable appeal that combines elevated capability, luxury, and premium features. The 2024 INFINITI QX80 arrived at INFINITI of South Atlanta this month, with a starting MSRP of $74,150. Schedule your test drive today to experience standard 400-horsepower, 5.6-liter V8 engine with a 7-speed automatic transmission, and a rated tow up to 8,500 pounds. 

As with all 2024 INFINITI models, the 2024 QX80 comes with the convenient INFINITI Premium Care – an integrated maintenance program that includes up to three years or 45,000 miles (whichever occurs first) of inspections, oil changes and tire rotations. Premium Care expands the brand’s tradition of providing top-rated customer satisfaction. 

The 2024 QX80 SENSORY adds a new available Dark Chrome Appearance Package that bolsters the design with black-painted mirror caps and Dark Chrome front fascia trim, grille surround, fender vents and liftgate trim. The QX80 LUXE is generously equipped with new features such as leather-appointed seating with Charcoal Burl trim, 20-inch wheels, a Bose® 13-speaker audio system, a wireless phone charging pad, a Smart Rear View Mirror and a power liftgate. The QX80 PREMIUM SELECT takes things a step further with 22-inch dark chrome wheels, black exterior mirror caps, dark chrome exterior trim, Matte Mocha Burl interior trim and illuminated kick plates. 

Available in three grades, the 2024 QX80 can be equipped with available INFINITI All-Mode® Four-Wheel Drive. Standard connectivity features include a widescreen, high-definition 12.3-inch INFINITI InTouch display that includes navigation, wireless Apple CarPlay®, USB-based Android Auto™ compatibility and Amazon Alexa®4. Alexa can play music, place calls, control compatible smart home devices and more, with only voice commands. 

Interested in upgrading your family into the 2024 QX80? Click here to view our current inventory. 

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The well-loved INFINITI QX60 is back for 2024 with higher luxury, seating for up to seven, and an abundance of premium technologies. Perfect for large families and several different lifestyles, the 2024 QX60 is currently available at INFINITI of South Atlanta with a base starting MSRP of $49,650. For added reassurance, every QX60 features a standard suite of active safety technology including Forward Emergency Braking with Pedestrian Detection, Rear Automatic Braking, Blind Spot Warning, Lane Departure Warning and High Beam Assist.

As with all 2024 INFINITI models, the 2024 QX60 comes with the convenient INFINITI Premium Care – an integrated maintenance program that includes up to three years or 45,000 miles (whichever occurs first) of inspections, oil changes and tire rotations. Premium Care expands the brand’s tradition of providing top-rated customer satisfaction. 

The QX60 PURE showcases leather-appointed first- and second-row seating, 18-inch aluminum-alloy wheels, INFINITI InTouch™4 with a 12.3-inch display featuring wireless Apple CarPlay® and USB-based Android Auto™, a wireless phone charging pad, a panoramic moonroof, heated front seats and a power liftgate. The QX60 LUXE takes it a step further with 20-inch aluminum-alloy wheels, silver roof rails, silver Metallic Weave interior trim, Around View® Monitor with Moving Object Detection, Remote Engine Start, climate-controlled front seats, INFINITI 12.3-inch Dynamic Meter Display for the driver and additional driver assistance in the form of ProPILOT Assist with Navi-link. 

The QX60 SENSORY rewards the driver with massaging front seats, heated second-row seats, illuminated front and rear kickplates, enhanced interior ambient lighting, a premium smooth leather-wrapped steering wheel, black open-pore ash wood trim, a motion-activated liftgate and a Bose® Performance series 17-speaker audio system. 

For the best in a QX60, the AUTOGRAPH model is the ultimate in luxury with second-row captain’s chairs with removable center console, a Black Obsidian roof with black roof rails and semi-aniline leather seating (first and second rows) with quilting, perforation and contrasting stitching. Additional equipment includes a 10.8-inch head-up display and a camera-based Smart Rear View Mirror. 

Interested in upgrading your family into the 2024 QX60? Click here to view our current inventory. 

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The well-awaited refresh to the iconic INFINITI QX80 has finally made its debut. Say hello to the all-new QX Monograph – inspired by INFINITI’s Japanese heritage with an emphasis on artistry. The QX Monograph is a perfect example of INFINITI’s evolution, characterized by a confident, athletic stance with graceful proportions. 

New signature elements include an illuminated three-dimensional emblem at the front that gives the new INFINITI logo a front and center debut, the double-arched radiator grille inspired by the grandeur of a bamboo forest, and a new “digital piano key” lighting that grabs your attention. A powerful, sleek profile with a minimalist exterior can be found with a spacious interior. 

The paint color is a striking new hue named “Akane” – inspired by the powerful and serene moment of a sunset. A complex, six-layer structure to capture the proper appearance of a warm glow into a dark sky transition. The QX Monograph’s prominent double-arched radiator grille bring upright lines within a mesh inner channel to create the flow of a bamboo forest. Finished in gloss black to complement the dark chrome, the grille gives a powerful driving experience. 

The unique lighting system that separates the main headlight assembly and daytime running lights results in a sense of the extraordinary – “Kabuku” – paired with the intricate “digital piano keys” at the top of the grille. Beneath the “digital piano keys” lies the illuminated new INFINITI branded logo as a visual focal point to boldly announce the vehicle’s arrival. 

The rear of the QX Monograph makes just as power of an exit. The tail lights run the width of the body, while the lamps feature a smoked finish that illuminated a vibrant shade of red once switched on. Inner housing channels the reflection of light on water, giving a memorable signature. The front and rear lighting delivers both “welcome” and “farewell” animation sequences that artfully create a sense of motion. At the front, the animation commences within the newly crafted three-dimensional INFINITI emblem within the grille and moves outward, highlighting the bamboo-inspired mesh of the radiator grille.

Large, precision machine-finished wheels with bold red highlights and gloss black and shadow chrome spokes compliment the powerful stance of the QX Monograph. The roof is adorned with a large “Kimono fold” pattern motif. Finished in “Akane,” the geometric pattern punctuates the gloss black finish, showcasing the profile of a large panoramic roof. 

Click here to learn more about the reveal, and be sure to Follow us on Facebook for all things INFINITI. 

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